...your assistant keeps your business running. Set up for you, and looked after for you.
Digital assistants for independent hotels, restaurants, visitor attractions and service businesses across the UK. They answer your website visitors, keep your procedures and training up to date, give your team and your customers a private area with training and materials, and help your staff inside Microsoft 365.
Every business starts with its own website assistant, set up with its name, colours and content, and adds the modules it needs. The assistant answers only from your own approved information. When it does not know something, it says so and records the question, so the answer can be added.
The core of every plan. Answers your visitors around the clock from your website and approved documents, suggests relevant questions for the part of the page they are reading, and records any question it cannot answer for you to review.
A private area for your customers or course participants, with materials, tests and audio, and an assistant that answers from that content. It is built into your own website for each business.
The assistant reads its answers aloud in a natural voice, so visitors can listen instead of reading.
Connects the assistant to your own Microsoft 365: email, calendar, files, SharePoint and Teams, with access by role, so each person only sees what their job allows.
Spots the questions staff ask that your procedures do not answer, drafts new procedures for a manager to approve, and asks staff to confirm they have read them, with a short quiz. Every version is kept. Needs the Microsoft 365 module.
Recognises urgent situations, opens the right emergency procedure, escalates through your team until someone responds, and writes a short review afterwards. Needs the Microsoft 365 module.
A private area for your team with training, tests and progress, signed in by email, without needing a Microsoft 365 account for every person.
Audio podcasts, tests and study materials made from your own documents and recordings, for training staff or customers.
Done for you, from the first call to day-to-day support
We talk about how your business works and where the time goes: enquiries, procedures, training or paperwork.
Your assistant gets your name, colours, content and procedures, and is connected to the Microsoft 365 you already use.
A short training call for your team, then ongoing support, regular reviews and improvements as your business changes.
I set everything up, train your team and look after it. You pay monthly for the website assistant and for each module you use.
The core of every plan
A hotel with the website assistant, Microsoft 365 and procedures and training pays £447 a month.
A one-off £500 to £1,000, depending on the size of your business and the modules you choose.
You buy your Microsoft 365 licences directly from Microsoft. I set it up and connect the platform to it.
Service terms and a data processing agreement are agreed with each client before anything goes live. Pilot businesses get a reduced price for their first six months.
I am looking for two or three small hospitality or service businesses to try ZenFlowPro free of charge for eight weeks. Pilots start in spring 2027 and run one at a time, so each business gets my full attention. Everything is set up and supported remotely, so it does not matter where in the UK you are.
At the end you decide: continue at a reduced introductory price, or have all your data deleted.
A short, no-obligation call is the easiest way to see whether ZenFlowPro fits your business.
I spent over 20 years in hospitality operations in Fife, and in 2026 I built operations documentation, procedures and staff training in Microsoft 365 for a Scottish hospitality group. I designed and built ZenFlowPro myself, for businesses like the ones I have worked in.
ZenFlowPro Ltd is a Scottish company and a registered Microsoft partner.
What kind of business you run, roughly how many staff, and what takes the most time. I will reply personally, usually within one working day.
Or email me directly: ing.petr.ivan@zenflowpro.co.uk